Support
Welcome to the Platte Canyon support page. Follow the link to your product
for files to download. If the product does not have a link, that means
that there are no new files to download.
For additional support, please send email to: support@plattecanyon.com
All Platte Canyon products come with free email and telephone support through 30
days after your purchase date.
Paid phone support and email-only support after this period for TBK Tracker,
Progress Tracker, Exam Engine, Training Studio, ToolBook Translation System,
and Tracker.Net is available for the indicated fee. To order, please
use the order form).
Telephone and email technical support is available on the other Platte Canyon
products for the life of the product (until there is a major release of
the next version of the product).
To contact technical support, please call 719-548-1110 or send email to support@plattecanyon.com.
The following support groups are freely available: Tracker.Net Support Group, Exam Engine & Training Studio Support Group, and ToolBook Support Group.
Also, get any support files here:
Comments
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As always, we appreciate your quick response and good advice!
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Worked like a charm! I must say that I am totally impressed with your customer service and support. This level of attentiveness and care is a rare thing in this day and age and I really appreciate it.
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All is up and running. Thank you so much for your help!
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Thank you, thank you, thank you for your time and patience. I now have it working.
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Thanks to both of you for getting back to me so fast with some great places to start. You've both always been very helpful.
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Thanks for responding so quickly...you guys (and gal) ROCK!