Support
Welcome to the Platte Canyon support page. Follow the link to your product
for files to download. If the product does not have a link, that means
that there are no new files to download.
For additional support, please send email to: support@plattecanyon.com
All Platte Canyon products come with free email and telephone support through 30
days after your purchase date.
Paid phone support and email-only support after this period for TBK Tracker,
Progress Tracker, Exam Engine, Training Studio, ToolBook Translation System,
and Tracker.Net is available for the indicated fee. To order, please
use the order form).
Telephone and email technical support is available on the other Platte Canyon
products for the life of the product (until there is a major release of
the next version of the product).
To contact technical support, please call 719-548-1110 or send email to support@plattecanyon.com.
The following support groups are freely available: Tracker.Net Support Group, Exam Engine & Training Studio Support Group, and ToolBook Support Group.
Also, get any support files here:
Comments
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It appears to now work perfectly..!! Who knew. Thanks a bunch Jeff. You’re the best.
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By the way, Jeff, have I ever told you how much I appreciate all of the help and attention you have given? You have really been great.
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I would just like to add that the support offered from the whole Platte Canyon team and the speed of your responses is excellent.
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I really appreciate the quick effort on this. Both you and Cindy have been a pleasure to deal with.
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Thanks for all your help. I finally got it. Thanks for pointing out the flaws I had missed. I deleted the fields you mentioned I shouldn't have had and that worked. I am sooooooooo happy. You were a great help as always. I am so excited and confident that this semester things will run smoothly. Once again thanks for all your help.