Support

Welcome to the Platte Canyon support page.  Follow the link to your product for files to download.  If the product does not have a link, that means that there are no new files to download.

For additional support, please send email to: support@plattecanyon.com

All Platte Canyon products come with free email and telephone support through 30 days after your purchase date. 

Paid phone support and email-only support after this period for Tracker.Net is available for the indicated fee. To order, please use the order form).

To contact technical support, please call 719-963-1110 or send email to support@plattecanyon.com.

The following support groups are freely available: Tracker.Net Support Group, Exam Engine & Training Studio Support Group, and ToolBook Support Group.

Platte Canyon Support Comments

  • Thanks for the awesome support, we need it...
  • My successes are accomplished by support I receive from people like you. Thanks.
  • Thanks for the support today. As usual you delight us with your capability, responsiveness and follow through. We are now comfortable launching this new clients pilot project on Monday. What a relief!
  • Thank you for your great help! Perhaps you may rarely hear this, but your helpful spirit and great attitude are very much appreciated.
  • Another reader, Dian Carity, recommends Platte Canyon Multimedia Software of Colorado Springs, CO, which specializes in ToolBook applications. "Terrifically knowledgeable and helpful," assesses Carity, senior education consultant and computer-based training developer with eFunds Corp., a Milwaukee bank-software maker. Platte Canyon offers "reasonably priced support" -- and is "very tolerant of us ToolBook users stumbling around out here!" Carity quips.
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