Support
Welcome to the Platte Canyon support page. Follow the link to your product
for files to download. If the product does not have a link, that means
that there are no new files to download.
For additional support, please send email to: support@plattecanyon.com
All Platte Canyon products come with free email and telephone support through 30
days after your purchase date.
Paid phone support and email-only support after this period for TBK Tracker,
Progress Tracker, Exam Engine, Training Studio, ToolBook Translation System,
and Tracker.Net is available for the indicated fee. To order, please
use the order form).
Telephone and email technical support is available on the other Platte Canyon
products for the life of the product (until there is a major release of
the next version of the product).
To contact technical support, please call 719-548-1110 or send email to support@plattecanyon.com.
The following support groups are freely available: Tracker.Net Support Group, Exam Engine & Training Studio Support Group, and ToolBook Support Group.
Also, get any support files here:
Comments
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I have always thought that you go above and beyond what a lot of companies do as far as providing support, and I really appreciate that.
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Thank you for all your help. It is great to have someone who goes the extra mile.
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Thanks for the awesome support, we need it...
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Thanks again Jeff, for your awesome help on this! It works great. You are the best!
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As always I appreciate your timeliness. You definitely do a great job with customer service.
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Thank you, thank you, thank you for your time and patience. I now have it working.