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Support

Welcome to the Platte Canyon support page.  Follow the link to your product for files to download.  If the product does not have a link, that means that there are no new files to download.

For additional support, please send email to: support@plattecanyon.com

All Platte Canyon products come with free email and telephone support through 30 days after your purchase date. 

Paid phone support and email-only support after this period for TBK Tracker, Progress Tracker, Exam Engine, Training Studio, ToolBook Translation System, and Tracker.Net is available for the indicated fee. To order, please use the order form). Telephone and email technical support is available on the other Platte Canyon products for the life of the product (until there is a major release of the next version of the product).

To contact technical support, please call 719-548-1110 or send email to support@plattecanyon.com.

Also, get any support files here:


Learning & Mastering Assistant 8

Learning & Mastering Instructor 6.5

Learning & Mastering Instructor 7

Learning & Mastering Instructor 8

Learning & Mastering Instructor 9

Learning & Mastering Instructor 9.5

Learning & Mastering Narration (Windows Vista)

Learning & Mastering Narration (Windows XP)

Learning & Mastering ToolBook 10

Progress Tracker 3

TBK Tracker 2

TBK Tracker 3

ToolBook Translation System 9 (SmartPage Support)

Platte Canyon Support Comments
Thanks for all your help this past year! You’ve been sensational in all your support!
You always manage to amaze me! Thanks!
I would just like to add that the support offered from the whole Platte Canyon team and the speed of your responses is excellent.
Thank you, thank you, thank you for your time and patience. I now have it working.

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