Use Graphics Option
If you use graphics in the rich text of any definitions, you need to indicate this in the Global Properties window. If you do not have graphics in ANY definitions, you should turn this setting off (select No) since that will speed up processing.
This setting is stored as the TBC_useHotwordGraphics property of your book.

If you use graphics in any definitions with that have a Use Global text setting, you should set your global text setting to "Retrieve Rich Text and Store Rich Text".